Privacy Policy

Last updated: July 8, 2022

Shenzhen π Intelligent And Digital Technology Co., Ltd. (hereinafter referred to as "we") is committed to maintaining your trust in us and is fully aware of the importance of personal information to you. We will take appropriate measures to protect the safety and reliability of your personal information in accordance with the industry's mature security standards.


When you use our products and services, in order to provide you with more accurate and personalized services, we will collect and use your relevant information. The purpose of this privacy policy is to explain to you that when you use our products and services through our mobile applications (hereinafter referred to as "ROOZYM" or "ROOZYM Sports"), wearable devices (hereinafter referred to as "ROOZYM devices"), How we will handle your personal information.


This Privacy Policy will help you understand the following:

1. How we collect and use your personal information

2. How we protect your personal information

3. How we handle children's personal information

4. Storage of personal information

5. How your personal information is transferred globally

6. Your rights

7. How the policy is updated

8. How to contact us

Please ensure that you read and fully understand the content of this policy before using our products and services.


How we collect and use your personal information

1. Create a ROOZYM account

When you create a ROOZYM account, we will ask you to provide your mobile phone number and username, your account  can be logged in by your mobile phone number and password, and we can also send you information about products, services, applications or accounts Important information, such as important security information or material changes to this Privacy Policy. Your username is used to link your personal account.

You may also choose to log into your ROOZYM account with your social media login credentials (such as your WeChat, QQ or Weibo login credentials). If you choose this method, when you log in for the first time, you will be asked if you agree to provide certain information to ROOZYM by the social media provider, such as your username, photo, region, gender and related to your social media account other information. All this information is provided to ROOZYM by the social media provider in accordance with the operation of the social login configuration, but in this information, ROOZYM only retains and manages your username, ID and photo. If you do not want the social media provider to share your personal information with ROOZYM, then simply log in to your ROOZYM account using your ROOZYM account login credentials.

You can add additional information to your profile, such as your address, gender, birthday, height and weight, and more. This information is used to calculate exercise-related data such as calories burned during your activity, stride length, and to give you exercise-related advice. You can delete this information in your personal account profile.

2. Add the ROOZYM device to your ROOZYM account

After obtaining your authorization, we will access the Bluetooth and positioning functions of your mobile phone, collect the hardware model, operating system and version, and unique device identifier of the ROOZYM device in order to complete the addition of the ROOZYM device to your ROOZYM account, And provide you with higher quality services and improve your experience.

3. Upload exercise and exercise data to ROOZYM account

You can transfer exercise (e.g. running, walking, cycling, swimming, hiking, gym, etc.) and exercise data (e.g. steps, distance, pace, active time, calories, heart rate, location, etc.) from Upload your ROOZYM device to your ROOZYM account. Once the data is uploaded, ROOZYM will process it and provide you with exercise recommendations, you can analyze your activity data, identify any ROOZYM equipment used to collect data during the activity, view your activity routes and stage maps on the map. location, track your fitness goals, and share your activity data with others if you wish.

4.Sync your ROOZYM device

When you sync your device through the ROOZYM APP, we will record data related to that transfer, such as sync time and date, crash/diagnostic logs, device geographic location, your device information, for sync information about your network, such as Wi-Fi or data traffic. We process this information to help you identify and resolve errors or synchronization issues, and we also use it to analyze usage and trends to help develop or improve features and services.

5. Sharing your data with third-party applications, platforms or service providers

If you choose to authorize ROOZYM to allow a third party or an application to access activity data, device information, username, etc. in your ROOZYM account, then we will share such data with that third party. We will not do so without your express consent. Once you have instructed us to share your data with a third party, that third party's processing of your personal data will be the responsibility of that third party, and you should carefully review that third party's privacy policy. You can opt out of sharing your data with third-party applications, platforms or service providers at any time in your ROOZYM account profile.

6. Get the user's software installation list

APP will get the list of app stores installed in the phone. This function is only used to display and jump to various app stores, which is convenient for users to evaluate and communicate on the APP. We do not have permission to access or control these app stores, nor do we have permission to submit your personal information to third-party app stores.

7. Instructions for integrating SDK services and permissions

1) Push Message Push SDK

Our product integrates a push message push SDK, and Daily Interactive Co., Ltd. provides push technology services. We may send your device information such as device platform, device manufacturer, device brand, device identification code, application list information, and network information. And location-related information is provided to Daily Interaction Co., Ltd. to provide you with message push technology services. When we push messages to you, we may authorize Daily Interactive Co., Ltd. to adjust the link, and mutually promote the closed SDK push process to ensure that you can receive the messages we push to you in a timely manner. For details, please visit Personal User Privacy Policy.

2) Share MobSDK

Our products integrate MobSDK, which is mainly used to share user movement information, which involves privacy (including system operator information, network status information, IOS advertising identifier, MAC address, IMEI, OAID, IMSI, application list information, base station information, social platform OpenID, geographic location), please refer to the independent privacy policy of the third-party library. For details, please visit: Mob Privacy Policy.

3)Qiniu SDK

Our product integrates the Qiniu SDK, which needs to allow the program to read the files in the external storage space (built-in SDcard and external SDCard) of your device, so as to provide the services of audio file download integrity verification and user account avatar uploading services .

8. Mobile Apps and Device Upgrades

In order for you to continue to use the latest ROOZYM APP services, we will collect your ROOZYM APP version information and terminal device models to provide you with application upgrade services. At the same time, we will collect the list and version number information of the ROOZYM smart devices you have added to provide you with the upgrade of the device.

9. Exceptions to Ask Your Consent

In the following cases, we do not need your authorization and consent to collect and use your personal information:

a) Related to our performance of obligations under laws and regulations;

b) Those directly related to national security and national defense security;

c) Directly related to public safety, public health, and major public interests;

d) Directly related to criminal investigation, prosecution, trial and execution of judgments;

e) It is difficult to obtain your authorization and consent for the protection of your or other personal life, property and other major legitimate rights and interests;

f) The personal information involved is disclosed to the public by you;

g) Necessary for the conclusion and performance of the contract at your request;

h) Personal information collected from lawfully publicly disclosed information;

i) Necessary to maintain the safe and stable operation of the products or services provided, such as finding and dealing with faults in the products or services.

10. How we share, transfer, and publicly disclose your personal information

(1)Share

We will not share your personal information with any company, organization or individual other than our company, except in the following cases:

a) Obtain your express authorization and consent;

b)According to laws and regulations, or mandatory requirements of government authorities;

c) Some specific modules or functions of the product or service are provided by external suppliers. In order to ensure the safe and stable operation of the product or service, to the extent permitted by regulations, we may share your information with these external cooperative suppliers. personal information;

For these external suppliers with whom we share personal information, we will sign strict confidentiality agreements with them and require them to protect your personal information in accordance with our requirements, this Privacy Policy and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

a) Assigned with express consent. We will transfer your personal information to other parties with your express consent;

b) In the event of merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company to continue to be bound by this Privacy Policy , the organization seeks your authorization and consent again.

(3) Public disclosure

We will only publicly disclose your personal information in the following circumstances:

a) After obtaining your express consent;

b) In cases where it is based on laws, legal procedures, lawsuits or mandatory requirements of government authorities.

(4) Exceptions to Your Prior Authorization and Consent When Sharing, Transferring, and Publicly Disclosing Personal Information

In the following cases, we do not need your prior authorization and consent to share, transfer and publicly disclose your personal information:

a) Related to our performance of obligations under laws and regulations;

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, and major public interests;

d) Directly related to criminal investigation, prosecution, trial and execution of judgments;

e) It is difficult to obtain your authorization and consent for the protection of your or other personal life, property and other major legitimate rights and interests;

f) Your personal information disclosed to the public by yourself;

g) Personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.


Ⅱ. How we protect your personal information

We have used industry-standard security safeguards to protect the personal information you provide. The personal information you provide to us or automatically generated when you register or use the ROOZYM APP will be stored and protected using encryption and other security measures and technical means to prevent any information saved in the ROOZYM APP from being unauthorized access, disclosure Disclosure, use, modification, damage or loss. However, the internet environment is not 100% secure and we will do our best to ensure or guarantee the security of any information you send us. In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the measures you can take to prevent and reduce risks on your own. Recommendations, remedies for you, etc. We will promptly notify you of the relevant information of the event by email, telephone or push notification. When it is difficult to inform you one by one, we will publish an announcement in a reasonable and effective way. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.


Ⅲ. How we handle children's personal information

Our products and services are intended for adults. For any individual under the age of 14, we ask that they do not provide personal information to ROOZYM. If we learn that we have collected personal information from children under the age of 14, we will take immediate steps to delete the information.


Ⅳ.Storage of personal information

We will take all reasonably practicable steps to ensure that irrelevant personal information is not collected. We will retain your personal information for as long as your ROOZYM account is considered active. We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless an extended retention period is required or permitted by law, after which we will delete or anonymize your personal information. The personal information collected by ROOZYM is collected by Shenzhen π Intelligent and Digital Technology Co., Ltd.. Located in Room 1011, Jinqi Zhigu Building, No. 1 Tangling Road, Nanshan District, Shenzhen, China, which you can contact by email at service@iipii.net.


Ⅴ. How your personal information is transferred globally

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Since we provide products or services through resources and servers all over the world, this means that, after obtaining your authorization and consent, your personal information may be transferred to jurisdictions outside the country/region where you use the products or services, or Subject to access from these jurisdictions Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is adequately and equally protected within the People's Republic of China. For example, we may request your consent to transfer personal information across borders, or implement security measures such as data de-identification prior to cross-border data transfers.


Ⅵ. Your rights

According to relevant Chinese laws, regulations, standards, and the common practices of other countries and regions, we guarantee that you exercise the following rights over your personal information. If you have any problems in exercising the following rights, you can send an email to service@iipii .net to contact us:

1. Access your personal information

You have the right to access your personal information, subject to exceptions provided by laws and regulations. If you want to exercise the right of data access, you can access it yourself through the [Personal Data] on the ROOZYM APP.

2. Correct your personal information

You have the right to ask us to make corrections when you find that the personal information we process about you is inaccurate. You can apply for correction in [Personal Information] on the ROOZYM APP.


3. Delete your personal information

You may request us to delete your personal information by sending an email to service@iipii.net in the following circumstances:

a) If our handling of personal information violates laws and regulations;

b) If we collect and use your personal information without your consent;

c) If our handling of personal information violates our agreement with you;

d) If you no longer use our products or services, or you log out of your account;

e) If we no longer provide you with products or services.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise required by laws and regulations, or those entities obtain your independent authorization. When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but will delete the information when the backup is updated.

4. The personal information subject cancels the account

You can cancel the previously registered ROOZYM account at any time. You can enter the [Account Binding] on the ROOZYM APP, and click [Account Cancellation] to complete the cancellation. After the account is cancelled, we will stop providing you with products or services. Delete or anonymize your personal information, unless otherwise provided by laws and regulations.

5. Respond to your above request

For security, you may be required to provide a written request, or otherwise identify yourself. We may ask you to verify your identity before processing your request, and we will respond within thirty days. For your above reasonable request, in principle, we do not charge any fees. However, for multiple requests that exceed a reasonable limit, we will charge a certain cost as appropriate. Requests that are unprovoked, require excessive technical means (eg, require the development of new systems or fundamentally change existing practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (eg, involve backing up information stored on tapes) , we may reject it.


We may be unable to respond to your request in the following circumstances:

a) It is related to the personal information controller's performance of the obligations stipulated by laws and regulations;

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, and major public interests;

d) Directly related to criminal investigation, prosecution, trial and execution of judgments;

e) There is sufficient evidence to show that you have subjective malice or abuse of rights;

f) It is difficult to obtain the consent of the person for the purpose of safeguarding the life and property of the personal information subject or other individuals and other major legitimate rights and interests;

g) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

h) Involving commercial secrets.


Ⅶ. How to update this Privacy Policy

We may change this Privacy Policy as we improve our current products and services, as well as technological developments and revisions to applicable laws and regulations. We will not reduce your rights under this policy without your express consent. We will post any updates to this Policy on this page, and you can check the "Last Updated Date" at the top of this page to determine when this Privacy Policy was last revised. If these changes are material changes, we will send notice of the changes by email or post such notice on our website and applications linked to this Privacy Policy, and if required by applicable law, we will obtain your consent .

Material changes referred to in this policy include, but are not limited to:

a) Significant changes to our service model. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;

b) We have significant changes in our ownership structure, organizational structure, etc. Such as business adjustments, bankruptcy mergers, etc. caused by changes in ownership, etc.;

c) The main object of personal information sharing, transfer or public disclosure has changed;

d) Significant changes in your rights to participate in the processing of personal information and the manner in which they are exercised;

e) When our responsible department, contact information and complaint channel for handling personal information security change.


Ⅷ. How to contact us

If you have any questions, comments or suggestions about this Privacy Policy, please contact us in the following ways and we will respond within thirty days.